GCC Now logoSearchTalk to a ServiceNow Expert

Answer · For CIO, Platform Owner

What is ServiceNow's Super Intelligence Control Tower?

Short answer

Super Intelligence Control Tower (SICT, formerly AI Control Tower) is ServiceNow's central layer for governing AI agents, models and workflows. It gives you an inventory, policy and measurement of AI across the estate. InfoWorld reported the new name on Oct 15, 2026. Some newer pieces, including AI Passport, are still on the roadmap.

Last reviewed Nov 2, 2026

Key takeaways

  • SICT is the new name for AI Control Tower.
  • AI Passport, shadow AI detection and AI Cost Management are roadmap, expected Q4 2026.
  • Start by counting every agent and naming an owner.

Sources

  • InfoWorld

    ServiceNow makes it easier to build AI agents, gives them verifiable identities

    Oct 15, 2026

    Open source ↗
  • ServiceNow Newsroom

    ServiceNow advances its operational harness for enterprise AI with AI Passport

    Oct 15, 2026

    Open source ↗

Who answered this

GCC Now solution lead. GCC Now™ is the ServiceNow Accelerator by ANSR × inMorphis, a joint venture for global capability centers (GCCs) and GBS organizations.

Agent Value Office →

Related questions

Is AI Passport available now?

ServiceNow said on Oct 15, 2026 that it's expected in Q4 2026. Treat it as roadmap until it's in your instance.

What can we do today?

Inventory agents, name owners, set policy and write stopping rules.

Put your own numbers against this.

By ANSR × inMorphis. A named lead from each firm joins your first call.