Assess · Core offer
A money map your finance team can sign.
One signed baseline of ServiceNow run cost, vendor spend, license value and deflectable demand, by tower, so you can see where vendor cost can come down.
GCC Now™ is the ServiceNow Accelerator by ANSR × inMorphis, a joint venture for global capability centers (GCCs) and GBS organizations.
Who it's for
GBS Heads, VPs of Infrastructure & Applications, CIOs and India Site Leaders whose centers already run ServiceNow, when nobody can show HQ what the platform costs and returns by tower. If you have a current partner, it also gives you a separate baseline to hold them to.
What you get
- A baseline of run cost, vendor spend, license value and deflectable demand.
- An entitlement check of what your tier already includes.
- 10–15 ranked actions, including anything we'd tell you not to do yet.
- A money map by tower your finance team can sign.
- The HQ Case: one page on what your center could own, at what cost and with what controls.
- A recommended POC, scoped to your data.
What a money map looks like
One page. Towers run down the side, baseline, target and current figures run across, and each line has a named owner. Hard savings and capacity freed sit in separate columns and never get added together.
How it runs
A short call confirms fit. You sign an NDA and approve read access, and nothing starts until both are in place. We then read the instance with the products below and the inMorphis Insight 360 method, and iForge™ maps debt and customization.
Duration: 2–4 weeks. Your statement of work confirms the dates.
Your Scan, day by day
| When | What happens | What we need from you |
|---|---|---|
| Before day 1 | A short call confirms fit. You sign an NDA and approve read access. | You sign. We need a Platform Owner or delegate named. |
| Days 1–2 | Kickoff. We agree the towers in scope and name who signs the baseline. | Your Platform Owner and finance partner attend. |
| Days 3–5 | We read the instance and check what your ServiceNow tier already includes. | Read access only. Your admin answers questions. |
| Days 6–8 | We map tickets and vendor spend for ServiceNow services, by tower. | You supply ticket and spend data for the towers in scope. |
| Days 9–10 | Readout: the money map, ranked actions, the HQ Case and a recommended POC. | Your finance partner reviews and signs the baseline. |
What we need, and who signs
An NDA, approved read access, a Platform Owner or delegate, and ticket and spend data for the towers in scope. Your finance partner signs the baseline. Your India Site Leader or executive sponsor owns the HQ Case.
What's in and out of scope
ServiceNow platform only. Spend is mapped only for ServiceNow services and the vendors running them. The Scan doesn't assess your other platforms, your site or your setup.
ServiceNow products involved
Impact, Instance Scan, SAM Pro, Process Mining and Task Mining, where you hold them.
We start from what your tier already includes. We sell no licenses. If a step needs a product you don't own, we say so up front.
Proof
TargetWe measure a Scan by whether your finance partner signs its baseline. Every later vendor-cost and efficiency figure is measured against it.
Then a 2-week POC on your own data.
Request a Platform Value Scan
A short call confirms fit. Nothing starts until you've signed an NDA and approved read access.
Questions
What does the Scan cost?
We cover that on the first call, along with whether your center qualifies. You'll know before anyone asks for access.
HQ owns the contract. Can we still run one?
Yes. It needs an NDA and approved read access, and it gives you the evidence to take to your CIO.
We already have an SI. Does this replace them?
No. It gives you a separate baseline to measure any partner against.
Start with the baseline.
A money map by tower your finance team can sign.
By ANSR × inMorphis. A named lead from each firm joins your first call.