Offers
Start with what you own.
All 22 offers sit on the ServiceNow platform and start from what your tier already includes.
These are the offers of GCC Now™, the ServiceNow Accelerator by ANSR × inMorphis, for global capability centers (GCCs) and GBS organizations already on ServiceNow. We sell no licenses. If a step needs a product you don't own, we say so up front.
Six core offers, where most centers start
2–4 weeks
Platform Value Scan
One signed baseline of ServiceNow run cost, vendor spend, license value and deflectable demand, by tower.
2 weeks, then 8–12 weeks per tower
Deflection Sprint
Fewer L1–L4 tickets reach people on the ServiceNow you already own, measured on your own volumes.
8–24 weeks per tower
GBS on One Platform
Move tower work off inboxes and onto one ServiceNow platform, so each tower can see and lower its cost per transaction.
0–60 days, then 12+ months
Platform Owner's Office
A ServiceNow CoE your center controls, with every release covered and less platform upkeep sitting with outside vendors.
2-week POC, then monthly
iForge™ Digital Admin
iForge™ takes routine ServiceNow admin under your approvals and lowers what that work costs you in vendor fees.
2 weeks, then 12 months
Two-Clock Pods, powered by iForge™
A hybrid pod of your people, ours and iForge™ moves your ServiceNow backlog through five signed gates at a lower vendor cost per story.
Sixteen supporting offers, for what comes next
Renewal Readiness Review
Tier fit, a reclaim plan and an assist forecast on one page, nine months before your ServiceNow renewal.
CMDB & CSDM Health Sprint
Every CI with an owner and a 60-day plan, so ServiceNow data stops adding rework to run and change.
Run Rebalance
Lower ServiceNow vendor run spend one signed handover at a time.
NOC Ownership
Correlation and remediation run on ServiceNow from your own center, with less alert noise.
Agent Value Office
Every ServiceNow agent counted and budgeted in assists, with stopping rules.
Assist & License FinOps
A monthly view of ServiceNow assists and licenses, so the meter has an owner.
GBS Value Office
A value register and quarterly pack that show HQ what your ServiceNow services cost and what they freed.
Controls CoE
Control testing, SOX evidence and vendor risk tiering run on ServiceNow from your center.
DPDP Privacy Workflow
One ServiceNow workflow for India DPDP and GDPR requests.
ServiceNow FDE
An embedded engineer activates the ServiceNow AI you already license first.
Talent Engine
Certified ServiceNow skills in your center, so less platform work has to be bought from vendors.
Instance Consolidation
Fewer ServiceNow instances and less upgrade effort after a merger or carve-out.
Onboarding Factory
Run new-location openings on one ServiceNow record, with every task owned and on an SLA.
Customization Reset
Less custom code on your ServiceNow instance, so upgrades take less effort.
ITSM Consolidation
Retire the extra ITSM tool and run the work on the ServiceNow you already own.
Customer Service Hub
Move B2B and franchisee support off email and onto ServiceNow CSM.
Questions about the offers
Where do most centers start?
With a Platform Value Scan, then a 2-week POC on their own data.
Do you sell ServiceNow licenses?
No. Every offer starts from what your tier already includes.
Can we buy one offer on its own?
Yes. Each has its own scope, and your current partners can stay.
Not sure where to start? Start with the baseline.
By ANSR × inMorphis. A named lead from each firm joins your first call.