Govern
One workflow for DPDP and GDPR requests.
One ServiceNow workflow for India DPDP and GDPR requests, with faster turnaround and less manual handling.
GCC Now™ is the ServiceNow Accelerator by ANSR × inMorphis, a joint venture for global capability centers (GCCs) and GBS organizations.
Who it's for
CIOs and India Site Leaders who'll answer for DPDP duties from May 2027 and who handle GDPR requests elsewhere.
What you get
- One DPDP and GDPR workflow.
- DSAR handling, tracked through to closure.
How it runs
We configure the workflow on Privacy Management and test it with your privacy lead. Your counsel confirms how the duties apply to you; we don't give legal advice.
Duration: 8–12 weeks. Your statement of work confirms the dates.
What's in and out of scope
ServiceNow platform only. This is a workflow build. No legal advice, no data protection officer service, and no consent tool outside ServiceNow.
ServiceNow products involved
Privacy Management (DPDPA content), Data Privacy controls and Vault. The Scan says up front if you don't own Privacy Management.
We start from what your tier already includes. We sell no licenses. If a step needs a product you don't own, we say so up front.
Proof
TargetWe measure DSAR turnaround. No client result is published yet.
Questions
When do the duties apply?
From May 2027. Your Indian counsel should confirm the exact date.
Is this legal advice?
No. It's a working process on your platform, and your counsel decides what it must do.
Do we keep GDPR separate?
You don't have to. One workflow handles both.
Talk it through with both named leads.
Every engagement has a named ANSR lead and a named inMorphis lead from the first call.
By ANSR × inMorphis. A named lead from each firm joins your first call.