Own
Activate the AI you already license.
An embedded engineer activates the ServiceNow AI you already license first, so you see value before you buy more.
GCC Now™ is the ServiceNow Accelerator by ANSR × inMorphis, a joint venture for global capability centers (GCCs) and GBS organizations.
Who it's for
CIOs and Platform Owners whose AI pilots have stalled between vendor, product and platform teams. About 70% of India GCCs are stuck at AI pilot (Dell–Zinnov, Sep 23, 2026).
What you get
- An embedded engineer who owns the AI backlog.
- AI you already license, switched on first.
- Access to inMorphis Starter Packs and 30+ production-ready AI agents.
How it runs
The FDE sits with your team and works from your priorities. We measure time to first agent and use of the AI you've paid for. Net-new custom agents need Prime, so that's a per-tower business case.
Duration: 12 weeks or more. Your statement of work confirms the dates.
What's in and out of scope
ServiceNow platform only. The AI backlog is ServiceNow AI only. No model training, data science or AI pilots on other platforms.
ServiceNow products involved
Otto (formerly Now Assist), AI Agents, EmployeeWorks and Agent Advisor.
We start from what your tier already includes. We sell no licenses. If a step needs a product you don't own, we say so up front.
Proof
MeasuredA leading private clubs operator: 4 agents rebuilt in 5 weeks, with 0 dead-end conversations.
Questions
What does FDE stand for?
Forward-deployed engineer: someone who works inside your center, on your priorities.
Talk it through with both named leads.
Every engagement has a named ANSR lead and a named inMorphis lead from the first call.
By ANSR × inMorphis. A named lead from each firm joins your first call.