Named case
Tricon Energy: ~40% reduction in L1–L4 tickets through deflection.
A ticket result from GCC Now™, the ServiceNow Accelerator for global capability centers (GCCs).
The record
- Result
- ~40% reduction in L1–L4 tickets through deflection
Ticket figure only. This case has no vendor-cost calculation.
What this figure measures
Ticket volume. It records a reduction in L1–L4 tickets through deflection. It isn't a measure of cost, and this case has no vendor-cost calculation.
Your number
That figure is Tricon Energy's. We don't promise it to a new client. Yours comes from a baseline your finance partner signs before work starts.
Questions on this case
Is ~40% a cost saving?
No. It's a reduction in tickets through deflection. The vendor-cost claim for iForge™ is a separate claim, and this case doesn't measure it.
Would we get the same reduction?
We don't promise it. It depends on your baseline.
Can we hear more about the scope?
Yes. Ask on a call, and we'll share what's approved for sharing.
Same bricks. Fewer tickets.
By ANSR × inMorphis. A named lead from each firm joins your first call.