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Who it's for

Written for the people who run the center.

GCC Now™ is the ServiceNow Accelerator for global capability centers (GCCs) and GBS organizations already on the platform. Start from your seat.

Two colleagues talk as they walk through a busy office floor.

Who this fits

You have a live center with IT-run or business-services scope, ServiceNow in production, and a platform owner or a clear gap where one should be. We work only on the ServiceNow platform. Center setup isn't part of GCC Now™.

Start from your seat

  • GBS Head

    Fund transformation, not queues.

    Take L1–L4 volume out of your towers and lower your ServiceNow vendor costs, on the platform you already own.

  • VP Infrastructure & Applications

    Lower run cost. Every handover signed off.

    iForge™ takes the routine and can lower ServiceNow vendor costs. Your people direct and review.

  • CIO

    Renew with evidence, not hope.

    Lower ServiceNow vendor run cost and see AI value on one page, without changing partners first. Includes CTO-titled executives who run enterprise IT.

  • India Site Leader

    Your center already owns the work. Now own the platform it runs on.

    Evidence on ServiceNow cost that HQ will sign, a team that will hold, and a tested path to more mandate.

  • ServiceNow Platform Owner

    More capacity. Your rules.

    One intake, one design authority, and we report into you.

By sector

Each page says what proof we have for that sector, and where it runs out.

Running a new center?

A new center is eligible for its ServiceNow platform work only: your CoE, intake and release model, before the work arrives. With no India ticket baseline yet, we measure against what you pay to run the work globally today.

Platform Owner's Office →

Questions by role

Which role should start the conversation?

Whoever answers for ServiceNow cost or ownership. Most first calls include a GBS Head, a VP or a site leader.

Can several roles join the first call?

Yes. A named ANSR lead and a named inMorphis lead join from our side.

Not sure which page is yours?

By ANSR × inMorphis. A named lead from each firm joins your first call.