Short answer
Super Intelligence Control Tower (SICT), formerly AI Control Tower, is ServiceNow's layer for governing AI agents, models and workflows. InfoWorld reported the new name on Oct 15, 2026, alongside AI Passport, which ServiceNow said is expected in Q4 2026. Govern with what you have now, and add the new pieces when they reach your instance.
Last reviewed Nov 2, 2026
Available versus announced
| Capability | Status as of Nov 3, 2026 |
|---|---|
| Inventory and policy for AI | Available as AI Control Tower, now SICT |
| AI Passport (verifiable agent identity) | Announced; expected Q4 2026 |
| Shadow AI detection, AI Cost Management | Roadmap, per ServiceNow's Oct 15 announcement |
What to do now
- List every agent: ServiceNow agents, ones built with Build Agent, third-party agents acting in ServiceNow and ones a business unit set up.
- Give each a named owner, an assist budget and a stopping rule.
- Report assist use monthly by hand until AI Cost Management ships.
- Keep the inventory in SICT so it carries forward.
See what SICT is and the Agent Value Office.
GCC Now™ is the ServiceNow Accelerator by ANSR × inMorphis, a joint venture for global capability centers (GCCs) and GBS organizations.